Emotional Intelligence

What is Emotional Intelligence?

Emotional Intelligence (EI) first came to the world's attention in the mid 1990s with Dan Goleman's groundbreaking books 'Emotional Intelligence' and 'Working with Emotional Intelligence' - Goleman highlighted the importance of Emotional Intelligence in the workplace, showing how it can be used to predict performance and to identify high achievers.

We find that most people have the potential to behave with emotional intelligence, but that so much of the time we do not, because of our interferences - internal interferences mostly resulting from false beliefs and limiting habits adopted (for what were then good reasons) in childhood, and retained, unwittingly, in adulthood. The process of enabling someone to develop their emotional intelligence therefore consists in helping them to identify and dismantle, or at least to learn to manage, these interferences.

So, for us, emotional intelligence is not a synonym for personality; it is about how we manage our personality.

In order to act with emotional intelligence you need:

  • a complex set of attitudes and skills

The skills can be learned, and the attitudes can be adopted.

What is Applied Emotional Intelligence?

  • learning to manage your self and your personality effectively
  • learning to manage your relationships with others effectively
  • acceptance of self and others

How can Positive Influence help you develop your emotional Intelligence?

Positive Influence facilitates this with the effective assessment and development of emotional intelligence through a flexible range of EI development products provided by qualified E.I practitioners.

E.I Measurement

  • For individual assessment we use the Individual Effectiveness questionnaire (i.e).
  • For measuring the Emotional Intelligence of a team we use the Team Effectiveness questionaire (t.e).
The Questionnaires are based on extensive work by JCA (Occupational Psychologists) Ltd and the Centre for Applied Emotional Intelligence (CAEI) see links below.



E.I Development

  • Individuals work with a facilitator to explore their results and design a programme for development. Because different people have different interferences which hinder their acting with emotional intelligence, the development of emotional intelligence needs to be individual-oriented.It needs to begin with the measurement of the individual's current awareness and competence in each of the aspects of emotional intelligence.
  • Teams -The t.e is completed by each team member and the results diagnose the culture of the team forming the basis for the design of a team intervention.

For more information contact Positive Influence on 44 (0)2380 780224